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Contact Us

We love hearing back from our users, so please feel free to get in touch!

The InterMine core team is based in Cambridge, UK, with 8 am to 5 pm business hours during the week.


First, check out our Frequently Asked Questions for the commonly asked questions and their answers.

If you still can't find what you're looking for, you can contact us in several ways!

By Email ๐Ÿ“ง#

  • For general enquiries, you can email us at info [at] intermine [dot] org.
  • If you have any issues and need support, email us at our general support email support [at] intermine [dot] org.

Please note that some InterMine databases will have their own help support emails.

  • For FlyMine, please use support [at] intermine [dot] org.
  • For MetabolicMine/HumanMine, please use support [at] metabolicmine [dot] org.

Chat ๐Ÿ’ฌ#

You can join the InterMine Discord Server and find support from our community members.


Have a quick question? Hit us up on Twitter.

Blog ๐Ÿ“#

Stay up to date with our latest news, releases, and announcements posted on our Blog.

By Mail ๐Ÿ“ฎ#

InterMine, Department of Genetics

Downing St, CAMBRIDGE CB2 3EH, United Kingdom

Visit Us ๐Ÿ‡ฌ๐Ÿ‡ง#

You can find us here. Please contact us first, so we can get ready to have you!

Roadmap ๐Ÿ—บ#

For more information about upcoming releases, please see our InterMine roadmap and BlueGenes roadmap.